Terms & Conditions


This website (the “Site”) is owned and operated by Kingcade Home (“we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from us. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.


We will happily co-ordinate all deliveries on your behalf. In doing so, you take full responsibility for any complications or issues that on the very rare occasion can occur. In the event an issue does arise, we will endeavour to resolve the issue as quickly as possible but will not take any responsibility or financial loss for any complications. We will endeavour to quote accurate delivery times, however unforeseen delays can occur.  Where possible I will keep you informed of delivery dates and times, please note, this is very difficult to predict when the delivery companies are making numerous deliveries in one day. In this instance, we will keep you informed but cannot be held responsible for any delays or additional delivery fees. 

Please note: **Re-delivery fees may be charged if you arrange a time with the freight company and are not able to receive the goods as initially arranged.**

If you are happy for the delivery company to leave the products at your front door or other secure area please inform me at time of ordering but we nor the delivery company can take any responsibility if the items are stolen from this location. 


Due to the nature of furniture transport, complications can at times occur. If a product arrives damaged, please notify us immediately via email with photographs of the damage and make note of the damage when signing for the goods if it is visible before opening. Any damages will be immediately replaced. No refunds are offered unless item cannot be replaced due to being discontinued. If you fail to notify us of the damage within 48 hours we cannot guarantee a replacement. Delivery costs will not be refunded for faulty goods. 


Warranties on all goods are as per our supplier warranties. A number of suppliers have back-to-base warranties, which means you must pay the costs of freighting the item back to the supplier for replacement. 


Each computer resolution is different and as a result, we cannot guarantee that the actual colours of the products are accurate to the colour of the product in real life. That is the risk you take when ordering online. Where possible, we recommend you visit the showroom of the supplier before purchasing the items. It is up to you to ensure the suggested pieces fit within your home, building entry points and doorways, before proceeding with the order. We cannot take any responsibility should the items not fit through doorways or where intended. 


All products purchased through kingcadehome.com.au must be paid for in full before arranged for dispatch. Unfortunately we do not provide any refunds or exchanges for change of heart/unforeseen delays on any items as we are bound to suppliers terms and conditions.


This Agreement shall be binding upon and inure to the benefit of us and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned without the prior written consent by us. Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by us to any affiliated entity or any of its wholly owned subsidiaries.

These Terms of Use shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia.  If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

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